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  <title>ozly eSIM Status - Incident history</title>
  <updated>2026-05-21T13:15:16.492+00:00</updated>
  <author>
    <name>ozly eSIM</name>
  </author>
  
<entry>
  <id>tag:ozlyesim.instatus.com,2005:Incident/cmpfijrm50022mw15g2xrvdvd</id>
  <published>2026-05-21T13:15:16.492+00:00</published>
  <updated>2026-05-21T13:15:19.516+00:00</updated>
  <link rel="alternate" type="text/html" href="https://ozlyesim.instatus.com/incident/cmpfijrm50022mw15g2xrvdvd"/>
  <title>Ozly Web App is back up</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Ozly Web App</p>
    <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:15:19</var> GMT+0</small><br /><strong>Investigating</strong> -
  Ozly Web App is down at the moment. This incident was automatically created by Instatus monitoring..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:25:13</var> GMT+0</small><br /><strong>Resolved</strong> -
  Ozly Web App is back up. This incident was automatically resolved by Instatus monitoring..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:ozlyesim.instatus.com,2005:Maintenance/cmo2j3che0a5zu5hqdbck1lks</id>
  <published>2026-05-03T13:00:00.000+00:00</published>
  <updated>2026-05-03T13:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://ozlyesim.instatus.com/maintenance/cmo2j3che0a5zu5hqdbck1lks"/>
  <title>Scheduled Maintenance: Payment / Checkout Gateway</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> Ozly eSIM Provisioning API, Ozly Web App</p>
    <p><small>May <var data-var='date'> 3</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be performing scheduled maintenance as we transition to a new payment and checkout gateway. This upgrade is part of ongoing improvements to provide a more reliable, secure, and seamless checkout experience.

During this period, customers may experience issues completing purchases, including failed or unavailable checkout sessions. Existing services (eSIMs already purchased) will not be affected..</p>
<p><small>May <var data-var='date'> 3</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 3</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:ozlyesim.instatus.com,2005:Maintenance/cmlyz78iw00wmrahnpkfqieq9</id>
  <published>2026-02-24T23:00:00.000+00:00</published>
  <updated>2026-02-24T23:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://ozlyesim.instatus.com/maintenance/cmlyz78iw00wmrahnpkfqieq9"/>
  <title>Scheduled Security Upgrades</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> Ozly Web App, Ozly eSIM Provisioning API, Ozly Support Live Chat</p>
    <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be performing scheduled security improvements to our systems. During this time, some services may be temporarily unavailable. We apologise for any inconvenience and thank you for your patience while we work to keep your data safe..</p>
<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:ozlyesim.instatus.com,2005:Maintenance/cmlyz4bvf09ibe6gjlefz7c7j</id>
  <published>2026-02-23T23:00:00.000+00:00</published>
  <updated>2026-02-23T23:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://ozlyesim.instatus.com/maintenance/cmlyz4bvf09ibe6gjlefz7c7j"/>
  <title>Scheduled Maintenance for Ozly eSIM APIs / Servers</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> Ozly eSIM Provisioning API, Ozly Web App</p>
    <p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be performing scheduled upgrades to our eSIM API and servers. During this time, eSIM activations may be slightly slower than usual. We apologise for any inconvenience and appreciate your patience while we improve our systems..</p>
<p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

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